Revno Privacy Policy
Effective Date: 08/03/2026 Last Updated: 08/03/2026
1. Introduction
Welcome to Revno ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at revno.ai and our services (collectively, the "Service").
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
2. Information We Collect
We collect several types of information from and about users of our Service:
2.1 Information You Provide to Us
Account Information: When you create an account, we collect your name, email address, and password.
Payment Information: We use Stripe to process payments. We do not store your credit card information. Stripe's privacy policy governs the use of your payment information.
Product Cost Data: If you choose to input product costs for profit tracking, we store this information in your account.
2.2 Information We Collect Automatically
Shopify Store Data: When you connect your Shopify store, we access and store:
Order data (sales, revenue, dates, customer information)
Product data (names, SKUs, variants, pricing, inventory levels)
This data is used solely to provide you with analytics and insights.
Advertising Platform Data: When you connect Meta Ads or Google Ads accounts, we access and store:
Campaign performance data (spend, clicks, impressions, conversions, ROAS)
This data is used to provide advertising performance insights.
Usage Data: We collect information about how you interact with our Service, including:
Pages viewed
Features used
Time spent on the platform
Device information (browser type, operating system, IP address)
Revno acts as a data processor for Shopify store data. The merchant (you) remains the data controller responsible for the customer data contained in your Shopify store.
2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. How We Use Your Information
We use the information we collect for the following purposes:
To Provide Our Service: Process your data to generate analytics, insights, and AI recommendations
To Communicate With You: Send you service-related emails, updates, and support responses
To Improve Our Service: Analyze usage patterns to enhance features and user experience
To Process Payments: Facilitate subscription billing through Stripe
To Ensure Security: Detect and prevent fraud, abuse, and security incidents
To Comply With Legal Obligations: Respond to legal requests and enforce our Terms of Service
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
For users located in the European Economic Area (EEA), we process personal data under the following legal bases:
• Contractual Necessity: Processing required to provide the Service you request.
• Legitimate Interests: Improving our platform, preventing fraud, and ensuring security.
• Legal Obligations: Compliance with applicable laws and regulations.
• Consent: Where you explicitly grant permission for specific processing activities.
California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
Know what personal information we collect, use, and share
Request deletion of your personal information
Opt-out of the sale of your personal information (Note: We do not sell personal information)
To exercise these rights, contact us at support@revno.ai
4. How We Share Your Information
We may share your information in the following circumstances:
4.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, including:
Stripe: Payment processing
Supabase: Data storage and authentication
Railway: Application hosting
OpenAI: AI-powered insights generation (OpenAI: We may send limited, relevant data (such as aggregated store or campaign metrics) to OpenAI's API to generate analytics insights and recommendations. OpenAI does not use this data to train its models.)
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
4.3 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction, including:
Encryption of data in transit and at rest
Secure authentication processes
Regular security audits and monitoring
Row-Level Security (RLS) policies in our database to ensure users can only access their own data
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide you with our Service. You may request deletion of your account and associated data at any time by contacting us at [your support email].
When you delete your account:
Your personal information and store data will be permanently deleted within 30 days
Some information may be retained for legal or legitimate business purposes (e.g., transaction records for accounting)
If you uninstall the Revno Shopify integration, we will delete Shopify-related data associated with your store within 30 days unless retention is required for legal or operational reasons.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you
Rectification: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Restriction: Request restriction of processing of your information
Data Portability: Request transfer of your information to another service
Objection: Object to our processing of your information
Withdraw Consent: Withdraw consent where we rely on consent to process your information
To exercise these rights, please contact us at [your support email].
8. Third-Party Integrations
Our Service integrates with third-party platforms including Shopify, Meta (Facebook/Instagram), and Google. When you connect these accounts:
You authorize us to access specific data from these platforms as described in Section 2
Your use of these third-party platforms is governed by their respective privacy policies
You can disconnect these integrations at any time from your Revno settings
We are not responsible for the privacy practices of these third-party platforms.
9. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.
We ensure that such transfers comply with applicable data protection laws and that your information receives an adequate level of protection.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
Posting the new Privacy Policy on this page
Updating the "Last Updated" date at the top of this Privacy Policy
Sending you an email notification for material changes
You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@revno.ai
Website: revno.ai