Revno Terms of Service
Effective Date: 08/03/2026 Last Updated: 08/03/2026
1. Agreement to Terms
Welcome to Revno ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website at revno.ai and our software-as-a-service platform (collectively, the "Service").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.
2. Description of Service
Revno provides analytics, insights, and AI-powered recommendations for Shopify store owners. Our Service includes:
Integration with Shopify, Meta Ads, and Google Ads platforms
Sales, profit, inventory, and advertising performance analytics
AI-generated daily business insights and recommendations
Profit tracking after product costs, shipping, advertising spend, and platform fees
3. Eligibility
You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.
The Service is intended for Shopify store owners and operators. You must have a valid Shopify store to use the core features of our Service.
4. Account Registration
4.1 Account Creation
To use the Service, you must create an account by providing accurate and complete information, including your name and email address. You may also register using Google OAuth.
4.2 Account Security
You are responsible for:
Maintaining the confidentiality of your account credentials
All activities that occur under your account
Notifying us immediately of any unauthorized access or security breach
We are not liable for any loss or damage arising from your failure to protect your account information.
4.3 Account Accuracy
You agree to provide accurate, current, and complete information and to update such information as necessary to maintain its accuracy.
5. Subscription and Payment Terms
5.1 Free Trial
New users are eligible for a 14-day free trial. During the trial period, you will have access to all features of the Service. No payment is required during the trial period.
You may cancel at any time during the trial period without charge. If you do not cancel before the trial ends, your subscription will automatically convert to a paid subscription.
5.2 Subscription Plans
After the free trial, the Service is available on a subscription basis:
Monthly Plan: £49 per month, billed monthly
Annual Plan: £468 per year (equivalent to £39 per month), billed annually
All prices are in British Pounds (GBP) and exclude applicable taxes unless otherwise stated.
5.3 Payment Processing
Payments are processed through Stripe, a third-party payment processor. By providing payment information, you authorize us to charge the applicable fees to your payment method.
You are responsible for:
Providing accurate and current payment information
Maintaining a valid payment method on file
All applicable taxes, duties, and assessments
5.4 Automatic Renewal
Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You will be charged the then-current subscription fee.
5.5 Refunds
Subscription fees are non-refundable except as required by law. If you cancel your subscription, you will continue to have access to the Service until the end of your current billing period.
5.6 Price Changes
We may change our subscription fees at any time. We will provide you with at least 30 days' notice of any price changes. If you do not agree to the price change, you may cancel your subscription before the new price takes effect.
6. Cancellation and Termination
6.1 Cancellation by You
You may cancel your subscription at any time through your account settings or by contacting us at support@revno.ai. Cancellation will take effect at the end of your current billing period.
6.2 Termination by Us
We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, for:
Violation of these Terms
Fraudulent, abusive, or illegal activity
Non-payment of fees
Any other reason at our sole discretion
6.3 Effect of Termination
Upon termination:
Your right to access and use the Service will immediately cease
You will no longer be charged subscription fees
Your data will be deleted in accordance with our Privacy Policy (within 30 days)
Any outstanding fees owed to us remain payable
7. Data and Privacy
7.1 Your Data
You retain all rights to the data you provide to the Service, including data from your Shopify store, Meta Ads, and Google Ads accounts ("Your Data").
By using the Service, you grant us a limited license to access, store, and process Your Data solely for the purpose of providing the Service to you.
7.2 Privacy Policy
Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our Privacy Policy.
7.3 Data Controller Responsibility
You are the data controller for any customer data contained in your Shopify store. You are responsible for:
Obtaining necessary consents from your customers
Complying with applicable data protection laws (including GDPR, CCPA)
Ensuring you have the right to share data with us
7.4 Data Security
We implement reasonable security measures to protect Your Data. However, no system is completely secure, and we cannot guarantee the absolute security of Your Data.
8. Third-Party Integrations
8.1 Authorization
To use the Service, you must authorize us to access data from third-party platforms including Shopify, Meta (Facebook/Instagram), and Google Ads.
By connecting these accounts, you:
Authorize us to access the specific data described in our Privacy Policy
Represent that you have the authority to grant such access
Acknowledge that your use of third-party platforms is subject to their terms of service
8.2 Third-Party Terms
Your use of third-party platforms is governed by their respective terms of service and privacy policies. We are not responsible for the practices or policies of third-party platforms.
8.3 Disconnection
You may disconnect third-party integrations at any time through your account settings. Disconnecting an integration may limit the functionality of the Service.
Our use of information received from Shopify APIs will adhere to Shopify’s API License and Terms of Use. We only access data necessary to provide the functionality of the Service and do not use Shopify data for purposes unrelated to providing services to the merchant.
9. Acceptable Use
You agree not to:
Use the Service for any illegal purpose or in violation of any applicable laws
Violate the rights of others, including intellectual property rights
Attempt to gain unauthorized access to the Service or related systems
Interfere with or disrupt the Service or servers
Use the Service to transmit viruses, malware, or other harmful code
Reverse engineer, decompile, or disassemble any part of the Service
Use the Service to compete with us or build a similar product
Scrape, data mine, or harvest data from the Service using automated means
Share your account credentials with others or create multiple accounts
Use the Service to send spam or unsolicited communications
Misrepresent your identity or affiliation with any person or entity
We reserve the right to investigate and take appropriate action against anyone who violates this section, including terminating accounts and reporting to law enforcement.
10. Intellectual Property
10.1 Our Rights
The Service, including all content, features, functionality, software, code, designs, logos, and trademarks, is owned by Revno and is protected by copyright, trademark, and other intellectual property laws.
You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.
10.2 Limited License
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes.
10.3 Feedback
If you provide us with feedback, suggestions, or ideas about the Service, you grant us the right to use such feedback without any obligation to you.
11. AI-Generated Content
The Service uses artificial intelligence to generate insights and recommendations based on Your Data.
The Service does not provide financial, legal, tax, or professional advice. Any insights or recommendations are informational only.
11.1 No Guarantee of Accuracy
AI-generated insights are provided for informational purposes only. We do not guarantee the accuracy, completeness, or reliability of any AI-generated content.
11.2 Your Responsibility
You are solely responsible for:
Evaluating the accuracy and usefulness of AI-generated insights
Making business decisions based on your own judgment
Verifying important information before taking action
We are not liable for any decisions you make based on AI-generated insights or recommendations.
12. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING:
MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
NON-INFRINGEMENT
ACCURACY, RELIABILITY, OR AVAILABILITY OF THE SERVICE
THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE
THAT DEFECTS WILL BE CORRECTED
No advice or information obtained from us or through the Service creates any warranty not expressly stated in these Terms
We do not guarantee that the Service will be available at all times. The Service may be unavailable due to maintenance, updates, or circumstances beyond our control.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
13.1 Exclusion of Damages
WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING:
Loss of profits, revenue, or business opportunities
Loss of data or information
Business interruption
Cost of substitute services
This applies regardless of the theory of liability (contract, tort, negligence, or otherwise) and even if we have been advised of the possibility of such damages.
13.2 Cap on Liability
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR £100, WHICHEVER IS GREATER.
13.3 Essential Purpose
Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.
14. Indemnification
You agree to indemnify, defend, and hold harmless Revno and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:
Your use of the Service
Your violation of these Terms
Your violation of any rights of another party
Your violation of applicable laws or regulations
Your Data or the content you submit through the Service
15. Changes to the Service
We reserve the right to:
Modify, suspend, or discontinue the Service (or any part thereof) at any time
Change features, functionality, or availability of the Service
Impose limits on certain features or restrict access to parts of the Service
We will provide reasonable notice of material changes, but we are not liable for any modification, suspension, or discontinuance of the Service.
16. Changes to Terms
We may update these Terms from time to time. When we make changes, we will:
Post the updated Terms on this page
Update the "Last Updated" date
Notify you via email for material changes
Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Service and cancel your subscription.
17. Governing Law and Dispute Resolution
17.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.
17.2 Dispute Resolution
Any dispute arising from or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the London Court of International Arbitration (LCIA), except that either party may seek injunctive relief in court.
17.3 Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
18. General Provisions
18.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Revno regarding the Service and supersede all prior agreements.
18.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
18.3 Waiver
Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.
18.4 Assignment
You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction.
18.5 No Agency
Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and Revno.
18.6 Force Majeure
We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
18.7 Survival
Sections that by their nature should survive termination of these Terms shall survive, including but not limited to: payment obligations, intellectual property provisions, disclaimers, limitations of liability, and indemnification.
19. Contact Information
If you have any questions about these Terms, please contact us at:
Email: support@revno.ai
Website: revno.ai